Top-Rated Practice Management Solutions for Med Spas

The Role of Tax Credit Insurance in Mitigating Risk for Tax Credit Transfers (13)
04/24/2025 | Professional Liability Insurance Group | ,

If you’re running a medical spa, know that success requires more than great service and an aesthetic ambiance – it also takes powerful, reliable software. The right practice management solution (PMS) will not only streamline operations but also improve client experiences AND make your med spa run like a well-oiled machine. 

But with so many PMS platforms on the market, how can you know which will deliver the desired results? Here are three top-rated practice management solutions that are making a real difference in med spas across the country, along with a guide on how to compare them to find your perfect match. 

Vendor Best For 
Patient-Now Small & Medium Sized Spas 
AestheticsPro Larger Medical Spas 
Zenoti Small & Medium-Sized Spas 

PatientNow 

Best for: Small to mid-sized med spas 
With a client base of nearly 4,800 wellness practices, PatientNow has been a trusted name in the elective medical space for over 2 decades. This vendor is well known for helping med spas achieve excellent patient retention, often as high as 90%. Key features include:

  • Digital marketing and AI-powered outreach 
  • Online booking and telemedicine 
  • Patient portals, deposits, loyalty programs 
  • Business analysis and weight loss tracking 
  • Concierge automation and performance management 
  • Robust EMR tools and before-and-after photography 

PatientNow offers an all-in-one solution, including tools for marketing, scheduling, patient care, and reporting. Moreover, it also includes outstanding support and resources to help you navigate, including webinars, e-books, and a dedicated Preferred Partners Program. 

AetheticsPro

Best for: Large or rapidly growing med spas 
AestheticsPro is an easily accessible cloud-based PMS, HIPAA-compliant, coming with iOS and Android apps. Key features include: 

  • Client management and e-records 
  • Advanced medical photo tools 
  • Telemedicine and e-prescribe 
  • POS and merchant services 
  • Custom branding and loyalty rewards 
  • Analytics, reputation management, and more 

AestheticsPro offers dedicated client success management, onboarding, live training, and a rich library of how-to resources. Shining in customer support, the platform has been ahead of its game. It scales easily with three flexible plans designed for practice at every stage.  

Zenoti 

Best for: Multi-location med spas and wellness franchises 
Serving 30,000 businesses worldwide, Zenoti is a global leader in wellness tech. Being an award-winning platform and offering 24/7 global support, Zenoti assists in unifying operations and enhances the client experience across all your locations. Key features include: 

  • Marketing automation and sales tracking 
  • Appointment booking, billing, and BI tools 
  • Deep integrations (including Zapier) 
  • Scalable infrastructure for multi-site brands 
  • Cloud-based platform with HIPAA compliance 

With its excellent two-minute support response time and advanced compatibility with hundreds of third-party apps, Zenoti has become a favorite amongst growing enterprises.  

How to Choose the Right PMS for Your Med Spa? 

When choosing between PMS vendors, here are the things you need to consider: 

  • Capabilities – Does it support all your workflows? 
  • Setup & Access – Is it easy to use and compatible with your devices? 
  • User Experience – Is the interface easy to use and adaptable for your team? 
  • Integration – Will it connect with your current systems? 
  • Scalability – Will it grow with your business?  
  • Compliance – Is it HIPAA-compliant and secure to use? 
  • Support – Is the vendor readily available to offer training and support? 
  • Recognition – Has the software earned any industry accreditations or recognitions? 

One thing’s for sure – whether you’re running a boutique med spa or a growing wellness franchise, there’s always a PMS out there that fits just right. If you’re a smaller practice wanting a well-rounded system, PatientNow is a solid choice for you. Larger spas needing flexibility have AestheticsPro on the floor, and for multilocation powerhouses? Zenoti’s got your back. 

Take your time to demo each system and see what fits your needs best, ask about onboarding, explore support, and scalability you will receive down the road.  

    Recent Posts

    Categories